Error
When connecting to a published desktop using Citrix web console or a receiver is unsuccessful, a black screen is displayed.
Create the following registry key Via GPO or on the vDisk.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\Logon]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\Logon]
"DisableStatus"=DWORD: 00000001
Note: Use the Registry Editor at your own risk. Make sure to Backup the registry before you edit it.
Cause
Several reasons would have caused this issue.
Much of them are related to folder redirections or driver mapping, user profiles and GPOs, which point to an incorrect location or delays mapping during the login process due to the network bandwidth.
Hope this will help!!
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